You may find that your treatment can be covered by your own medical insurance. As each policy varies it is important to check your individual situation.

The following information may be useful in identifying whether you have coverage under your policy.

In all situations (except vitality and WPA insurance) clients will pay directly for treatment and then be able to reclaim the costs through their insurer where applicable.

Aviva Healthcare –
0800 068 3827 (Mon-Fri 8 am to 8 pm)

Cover up to ten acupuncture sessions each policy year on referral from a GP for each separate condition.
Practitioner must be a member of the British Medical Acupuncture Society (BMAS)or British Acupuncture Council (BAcC).
Not covered for chronic conditions, pre-existing conditions, pregnancy and childbirth.

AXA PPP Healthcare –

0800 111 4004 ( Mon-Fri 9am to 7 pm)
Cover up to ten acupuncture sessions each policy year on referral from a GP.
Not covered for chronic conditions, pre-existing conditions, pregnancy and childbirth and cosmetic treatment.

AXA place a limited on the amount covered per session and will not allow patients to top this up. Therefore we can only deal with AXA clients in Windsor and Chiswick and not in our central london clinic. Please also check your appointment is with a British Acupuncture Council Member as not all practitioners will be covered.

Beneden Health –
0800 414 8071 ( Mon – Fri 8:45am to 5:30 pm)
Health cash plan:

Acupuncture treatment provided by a professionally qualified and registered acupuncturist is payable according to the benefit schedule (from a maximum of £75 at Level 1 to a maximum of £350 at level 5) up to the combined maximum benefit per Insured Person in each Policy Year.

0808 115 3722 (Mon-Fri 8am to 8pm, Sat 9am to 12:30pm)

The majority of BUPA policies will not cover acupuncture with a traditional acupuncturist. They require practitioners to be GMC registered doctors as well as trained acupuncturists and so most professional acupuncturists will not be covered.

The exception to this is some European policies, some corporate policies and also the BUPA Health cash plan which

Will cover the costs towards acupuncture treatment services provided by an acupuncturist. Acupuncturist means an acupuncturist, recognised by Bupa or registered as a Member or Fellow of the British Acupuncture Council
(MBAcC or FBAcC), British Medical Acupuncture Society (BMAS), or
Acupuncture Association of Chartered Physiotherapists (AACP).

CS Healthcare
0800 917 4325 (Mon-Fri 9am to 5 pm)
Acupuncture covered on referral from GP or Specialist/Consultant under the Therapy & Care option.
Two sessions will be pre-authorised in the first instance, and if more treatment is required thereafter, a Treatment Plan will be required from the Therapist to decide whether further cover is available.
Will not cover pre-existing conditions.

General & Medical Healthcare –
0800 980 4601
Acupuncture is covered under complementary medicine. Cover ranges from £250 to £1,500 dependent on the policy you choose.
Normal exclusions apply, i.e no pre-existing medical conditions.
Initially you would have to go to your NHS GP to obtain a referral.
The Acupuncturist would need to be under the age of 70 and recognised by General and Medical Healthcare as a complementary medicine practitioner.

Healthshield –
01270 588555 (Mon-Fri 8am to 6 pm)
Acupuncture covered under the health cash plan, ranging from £60 to £655 money back per year.
Pre-existing conditions are not covered.
Acupuncturist must be from a list of approved professional organisations.

0800 917 2208
email at
HSF health plan helps towards the cost of acupuncture treatment by a qualified and registered practitioner.
Dependent on level of cover chosen, cover can range from £75 to £900 a year.
Normal exclusions apply, will not cover pre-existing medical conditions.


We are fully registered with Vitality and can receive their clients. Clients will need to provide the authorisation confirmation prior to starting treatment.